The Case for Artificial Experience DesignFeatured

The history of User Experience (UX) is a reactive one. Long before the term was coined, let alone developed into a robust set of tools and frameworks, people were fighting back against the cold, dehumanizing doctrines of Taylorism and Ford’s assembly line. These methods treated people like cogs in a machine. Yet due to their […]

Automate with Caution: Learnings from a History of Dehumanization

As a researcher in Human-Robot Interaction, a lecturer in digital transformation, and a historian of all things automated, I am constantly surprised by the consistent failure of organizations deploying automation. I speak broadly here of automation: technologies that execute multi-step processes with minimal human intervention. More colloquially, I’m talking about robots, AI, IoT, chatbots, computerization, […]

Posthumous AI and the Digital Confessional

Many people are stuck with their eyes fixed on the AI horizon and the believed-to-be-inevitable singularity when humans transcend their physical form into a world of digital bliss. Regardless of which side of the singularity debate you fall on, there are many stepping-stones ahead of this extreme that warrant recognition and discussion not in five […]

Robotic Scapegoating

As a robotics guy, the most common question I get is also one of my least favourite: “Are robots going to take over the world?” I hear it with such frequency that I’ve developed the formulaic response, “only if I tell them to.” While my playful side loves uttering this phrase with a half-maniacal grin, […]

Walking in a Winter INSERT HUMAN CONCEPT HERE

OpenAI, one of the front runners of AI-based text generation, recently made their GPT-3 platform available without waitlist review. Though still in the beta phase, GPT-3 represents a seismic jump forward in the quality of algorithmically generated text. While this might not seem like a huge deal, what must be now realized is how easy […]

Half Man, Half Machine, All Centaur

A robot is going to steal your job. AI is only a handful of years away from being smarter than you. The bot uprising is coming to enslave or kill us all. Deep learning is creating code that we can’t understand. The great digital divide is coming. Maybe. Or maybe there is another path forward. […]

Electronic Persons: The Humanization of Robots

Article originally written in 2016. We’re getting closer. While everyone’s eyes were on the Brexit vote and staggering economic implications this week, my mind was drifting to another crucial development within the EU. A draft European Parliament motion was recently put forward to begin to classify robots as “electronic persons.” In a response to the […]